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Privacy Policy

Effective Date: 7/1/2025

Welcome to Riders of the Mark! We care about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how we use it.

By using our website https://ridersofthemark.com or signing up for services, you’re agreeing to this Privacy Policy.

1. What We Collect

We collect information in a few different ways:

Personal Info You Provide:

  • Name

  • Email

  • Phone number

  • Emergency contact info

  • Billing/payment details

  • Rider age, experience level, and special considerations

Automatically Collected Info:

  • IP address

  • Browser type

  • Device type

Pages visited and time spent on our site
 (This helps us improve our site and user experience.)

2. How We Use Your Info

We use the info we collect to:

  • Schedule and manage your riding lessons

  • Send you confirmations, reminders, and important updates

  • Improve our services and communication

  • Respond to your questions or concerns

  • Comply with legal obligations

We do not sell, rent, or trade your information to third parties. Ever.

3. How We Store Your Info

We keep your info secure using trusted third-party tools and encrypted storage systems. Only authorized staff have access to your information, and we retain your data only as long as necessary to serve you and meet legal requirements.

4. Payment Processing

We use secure, PCI-compliant payment processors to handle your payments. We don’t store your full credit card details on our servers.

5. Cookies & Tracking

Our website may use cookies or similar tools to enhance your experience. You can choose to disable cookies in your browser settings, though it may affect how the site functions for you.

6. Your Rights

You can:

  • Request a copy of the data we’ve collected about you

  • Ask us to update, correct, or delete your personal info

  • Opt out of marketing emails anytime (just hit “unsubscribe”)

To exercise any of these rights, call us.

7. Kids’ Privacy

We do not knowingly collect information from children under 16 without parental consent. If you’re a parent and believe your child has shared personal information with us, please contact us.

8. Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the updated version here with the new effective date.